Introduction:

IT Asset Management represents a structured discipline that governs how organizations control, monitor, and optimize IT assets across their lifecycle within service environments. It aligns asset visibility, financial control, and compliance requirements with broader service management and organizational objectives. This training program presents ITAM frameworks, lifecycle models, and governance structures aligned with ITIL 4 practices and ISO/IEC 19770 standards. It provides an institutional perspective on how organizations manage IT assets, integrate them within service value systems, and enhance decision making through structured asset management approaches.

Program Objectives:

By the end of this program, participants will be able to:

• Identify IT Asset Management frameworks within ITIL 4 environments.

• Evaluate lifecycle management structures across IT asset categories.

• Assess governance, risk, and compliance frameworks within ITAM systems.

• Examine financial and value management models for IT assets.

• Analyze integration structures between ITAM and service management practices.

Target Audience:

• IT managers and service management professionals.

• IT asset and configuration managers.

• Procurement and vendor management specialists.

• IT governance, risk, and compliance officers.

• Infrastructure and operations teams.

Program Outline:

Unit 1:

IT Asset Management within ITIL 4 Framework:

• ITIL 4 Service Value System within service environments.

• Position of IT Asset Management within ITIL practices.

• Asset and configuration concepts within service models.

• Categories of IT assets across organizational systems.

• Operating models supporting ITAM structures.

Unit 2:

IT Asset Lifecycle Structures:

• Lifecycle phases across IT asset environments.

• Planning and demand structures within asset management.

• Acquisition and deployment within organizational systems.

• Maintenance and optimization across asset usage.

• Retirement and disposal within governance frameworks.

Unit 3:

Governance, Risk, and Compliance in ITAM:

• Governance frameworks within IT asset environments.

• ISO/IEC 19770 alignment within asset management systems.

• Risk structures across asset lifecycle stages.

• Software asset management and licensing frameworks.

• Audit and control mechanisms within ITAM environments.

Unit 4:

Financial and Value Management of IT Assets:

• Cost management structures within IT asset environments.

• Total cost of ownership within lifecycle analysis.

• Value optimization across asset utilization.

• Vendor and contract management frameworks.

• Alignment between ITAM and organizational strategy.

Unit 5:

Integration and Continuous Improvement:

• Integration between ITAM and service management practices.

• Tools and systems supporting asset visibility and control.

• Data structures within reporting and decision systems.

• Performance indicators within ITAM environments.

• Continuous improvement and maturity frameworks.